Your Comforts of Home is licensed (as applicable) in the state of Texas. We have taken the necessary precautions to protect the liability of our clients. Since our caregivers’ range in experience, some of them are licensed and others are experts in their field due to their years of hands-on experience.
We do ask you to sign a non-binding agreement, not tying you into any service minimum or time, but to ensure you that our company is agreeing to provide a service. Our agreement also discusses care and pricing options and is a statement of agreement between us both.
Using an agency, such as Your Comforts of Home, guarantees that anyone working within your home or your loved one’s home has been thoroughly evaluated for suitability and is being evaluated regularly to safeguard consistency and quality of care. All Comforts of Home caregivers are drug tested, required to provide at least three references and must submit to a background check at the county, state and national level.
Having an agency also ensures that if a caregiver needs time off, or has a family emergency, another caregiver can work in their place. Not having a backup can leave you, and the client, in a bind. It is also important to use an agency when filing claims for long-term care insurance.
Typically, most service requests can be filled within six hours. We do ask for as much advanced notice as possible to make sure the necessary paperwork and assessment is done prior to sending out our caregivers. We also like to meet our clients prior to starting services with them to ensure we match them with the right caregiver.
With enough notice before staffing a shift, you can request to meet your potential caregiver prior to service. In last minute situations this option may not be available.
We strive to be a leading provider of in-home care services and spend a significant amount of time getting to know each client and caregiver. Comforts of Home is a privately held company with an owner who is compassionate; dedicated to the care of her clients and firm in hiring caregivers who share in her desire to serve others. Our ownership structure allows Comforts of Home to offer options that may not be available with other providers.
Additionally, Comforts of Home utilizes the best technology offerings in the home care industry which allows you to check in on the status of your loved on and their caregiver at any time. We believe in transparency and want you to have every opportunity to be confident in the care we are providing to your loved one.
Speak to one of our team members today.